Frequently Asked Questions

When should I call a plumber?

At the first sign of a plumbing problem, be sure to reach out to us here at Tony the Plumber. We encourage you to contact our team when you notice any of the following:

• Sewage backing up
• No water coming out of the tap
• There's no hot water
• You have a leak

Why does my toilet run? How do I stop it from running?

The float, the flapper, and the refill tube are the three main suspects for why your toilet's running. However, it could be caused by more serious problems. Get in touch with us right away whenever toilet issues arise.

What is a slab leak?

A slab leak occurs when a pipe beneath a concrete pad starts to leak. We are experts in slab leak detection.

What should not be put in a garbage disposal?

Avoid putting these things in the disposal: coffee grounds, eggshells, seeds, nut, shells, pits, animal bones, pasta, bread, rice, and fibrous produce like celery. If your disposal stops working, give us a call.

How do I know when I should replace my boiler or water heater?

Leaks, frequent repairs, and high fuel bills are three signs you should replace your boiler or water heater.

What can cause my water bill to increase?

A hidden leak or a constantly running toilet can cause your water bill to rise unexpectedly. A professional from our team can find the problem and fix it quickly. We can even conduct an inspection service to determine the source of the issue.

What is considered a plumbing emergency?

Damaged pipes, gas leaks, and clogged drains are the most often reason we are called out on an emergency.

What is building retrofitting?

A building retrofit involves replacing old plumbing with newer, more efficient components.

How do I know if there is something wrong with my septic tank?

Your septic tank may need attention if you have slow drains, a rotten egg smell, water pooling in the yard, or sewage backing up in the house.

What is the cause of low water pressure?

If the problem is with one fixture, the cause is likely a bad fixture or a shut-off valve in the wrong position. If the low pressure is throughout the house, the problem may be with the main water supply, the pressure regulator, or a major leak.

Why does a bad smell come from my faucets and drains?

The smell of rotten eggs means you have sewer gas leaking into your home. If the smell is more earthy, it's likely organic debris rotting in the pipe somewhere.

Why do my shower pipes make noise when the water is turned on?

Several problems can cause water pipes to make noise. Some of these issues are easy to fix, while others require more work. Let a professional take a look.

What are common plumbing problems that occur in new homes?

Some common plumbing problems we find in new construction include leaky pipes, water pressure problems, and water damage.

Who should I call for all plumbing needs

Contact Tony the Plumber right away to address all your plumbing problems in a timely and cost-effective manner. Feel free to download our app, as well. We look forward to serving you.