Privacy Policy

Thanks for visiting https://tonytheplumbercompany.com (the “WebSite”).We understand that online privacy is important to all users of our WebSite, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Site Visitors” / “Authorized Customers”) who visit without transacting business and Site Visitors who register to transact business on the WebSite and make use of the various services offered by Tony The Plumber Corp.(collectively, “Services”). The Privacy Policy is designed to inform you about the type of information that we gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of that information. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party. (“Site Visitors” / “Authorized Customers”).“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

When this Privacy Policy uses the term "personal information", we mean information that identifies a particular individual, such as the individual's name, mailing address, email address, or telephone number. We may collect basic user profile information from all of our Site Visitors. We collect the following additional information from our Site Visitors and Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers and/or Site Visitors, the nature and size of the business, and the nature and size of the advertising inventory that the Site Visitors and Authorized Customer intends to purchase or sell.
When you purchase any Tony The Plumber Corp.’s products, request customer service or general information, or use the website, we may ask you to submit personal information and we retain and use that personal information in accordance with this Privacy Policy.
Tony The Plumber Corp.’s website is not intended to attract children under the age of 18. We do not collect any personally identifiable information from any person we actually know is under the age of 18. If we do obtain personal information about a child under the age of 18, we will promptly remove such information from our records once we receive actual notice that such information has been collected.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Site Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Site Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

Tony The Plumber Corp.  only collects personal information that you voluntarily submit to us. Your personal information may be collected from forms you complete and submit to us, from information you enter on the website, or information you provide to us via telephone or other methods.
We use Personally Identifiable Information to customize the WebSite, to make appropriate service offerings, and to fulfill buying and selling requests on the WebSite. We may email Site Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the WebSite. We may also use Personally Identifiable Information to contact Site Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers and Site Visitors may be shared with other Authorized Company Vendors who wish to evaluate potential transactions with other Authorized Customers and Site Visitors for certain promotions or product requests, we may share your information with outside companies to fulfill your order. These companies are carefully selected by Tony The Plumber Corp., and are companies that also take the protection of your personal information seriously. Tony The Plumber Corp. sometimes becomes aware of other companies that are offering products or services we believe will be of interest or value to our customers. We may share aggregated information about our Site Visitors and Authorized Customers, including the demographics of our Site Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We may share your contact information with such businesses in order to provide this valuable information to you. Even if you elect not to have your information shared with other businesses, Tony The Plumber Corp. will continue to contact you for the purposes described above, but will not share your information with anyone else. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
Tony The Plumber Corp. will not disclose your personal information to others except as provided in this Privacy Policy or as required by law.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Tony The Plumber Corp. is securely stored and is not accessible to third parties or employees of Tony The Plumber Corp. except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Your California Privacy Rights, Pursuant to California Civil Code Section 1798.83, California law permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Upon request, we must provide you: (1) the identity of any third parties to whom we have disclosed your personal information in the past calendar year for direct marketing purposes; and (2) the type of personal information disclosed for the third party's direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request to:

Tony The Plumber Corp.
P.O. Box 70128
Pasadena, CA 91117

Please note that under California law, we are only required to respond to a customer request once during any calendar year. Site Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by finding our contact information via our Contact Page, https://tonytheplumbercompany.com/contact/.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Site Visitors and Authorized Customers and the services they select or services of their interest.  We also use Cookies for security purposes to protect our Site Visitors and/or Authorized Customers. A cookie is a test information file sent from a website to your computer system via your web browser. To improve your visit to our website, we may use cookies to obtain non-personal information. We may aggregate this data to analyze the viewing habits of our Site Visitors and Authorized Users, but it will not be associated with any personally identifiable data. If an Authorized Customer and/or Site Visitor is logged on and the site is unused for more than 15 minutes, we will automatically log off the session of the Authorized Customer and/or Site Visitor.

How does Tony The Plumber Corp. use login information?

Tony The Plumber Corp. uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the WebSite, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

Your business has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. For certain promotions or product requests, we may share your information with outside companies to fulfill your order. These companies are carefully selected by Tony The Plumber Corp., and are companies that also take the protection of your personal information seriously. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Site Visitors and/or Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. Tony The Plumber Corp. will not disclose your personal information to others except as provided in this Privacy Policy or as required by law. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Site Visitors and Authorized Customers. 

How does the Site keep Personally Identifiable Information secure?

The security of your personal information is very important to us. We use appropriate technical and managerial procedures to protect your personal information and prevent its disclosure outside Tony The Plumber Corp. Only those authorized by Tony The Plumber Corp. will be granted access to your personal information. All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Site Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Site Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by contacting us via our information available on our Contact Page,https://tonytheplumbercompany.com/contact/
If you are a California resident and would like to make such a request, please submit your request to:

Tony The Plumber Corp.
P.O. Box 70128
Pasadena, CA 91117

Please note that under California law, we are only required to respond to a customer request once during any calendar year. 

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Site Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the WebSite’s database by contacting. Site Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed. Please note that under California law, we are only required to respond to a customer request once during any calendar year. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

Tony The Plumber Corp. reserves the right to change this Privacy Policy at any time. Visitors should check back periodically to confirm the then-current terms of this Policy. If such changes occur, we will give notice by posting the update Policy on this page. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Site Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Site Visitor or Authorized Customer to allow such Site Visitor or Authorized Customer to prevent such disclosure. Tony The Plumber Corp.’s website  https://tonytheplumbercompany.com may contain links to other websites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Testimonials Disclosure

Unique experiences and past performances do not guarantee future results. Testimonials herein are unsolicited and are non-representative of all clients; certain accounts may have worse performance than that indicated.